Hi Rabbit,
Has been quite a while, 2005, before they offered futures.
I think I did all on line and then had to mail a "signed form" to complete ??
Note, Charles Schwab bought them out a little while ago, maybe that has had some impacts.???
Tonight everything is working fine ..... So, we'll see. I did not un-install java and re-install yet.
I do use Firefox, and seems to work fine. I do not like the IE browser, nor do I like all of the "security updates" associated with it. Just my opinion.
Good luck, hope you get it sorted out. I rarely have issues with Ox.
Lee